Kent County Department Heads have selected ERIKA J. BRETSCHER from the Department of Public Safety as the October 2018 Employee of the Month.
Erika has been a Kent County employee since December 2015 and serves as a Paramedic II in the Division of Emergency Medical Services. Her primary duties include treating patients using advanced emergency care procedures and ensuring the high quality delivery of life support techniques. In addition, she serves as the Field Training Officer for her shift responsible for orienting and evaluating new hires, precepting Delaware Tech paramedic students, and conducting continuing education training.
Erika is praised by supervisors for her enthusiasm and initiative. She takes an active role in the Division by serving as the County’s representative on the State Protocols Committee which reviews and develops procedures for treatment and medications for consideration by the seven State Medical Directors. Erika’s co-workers especially appreciate her eagerness to educate. It is not uncommon to see Erika with new paramedics or paramedic candidates reviewing a piece of equipment or practicing skills on the manikins between emergency calls.
According to Public Safety Director Chief Colin Faulkner, “Erika exhibits a high level of energy that lends itself well to her FTO duties instructing Paramedic students during field training and the quality assurance process. She brings out the best in people, especially on the scene. Her keen awareness of patient outcomes drives her to be the best she can be in every situation. That dedication serves as an inspiration to her co-workers. She is especially deserving of this recognition.”
Congratulations Erika on a job well done!
Kent County Department Heads have selected THOMAS R. GATES from the Department of Public Works as the September 2018 Employee of the Month.
Tom started with Kent County in August 2009 and serves as a Wastewater Plant Operator IV in the Division of Wastewater Facilities. His primary duties include monitoring the wastewater treatment process and flow to achieve optimal functionality and maintain compliance with environmental and NPDES discharge permit regulations; completing routine and major equipment and physical plant repairs; recognizing and correcting operational issues; and supervising and training less experienced plant operators.
Tom is a dedicated professional who earns high praise for his vast knowledge of pumps and valves in addition to his superior understanding of wastewater treatment processes and his outstanding mentoring skills. On countless occasions, Tom’s experience has helped him identify potential treatment issues and take proactive corrective action before permit limits were exceeded.
According to his Public Works Director Diana Golt, “Tom is one of the most dedicated plant operators working at the Kent County Regional Resource Recovery Facility. His can-do attitude is an effective training technique for new operators and the overall operational achievements at the wastewater plant. His experience and dedication are great assets that benefit the County every day.”
Congratulations Tom on a job well done!
Kent County Department Heads have selected LARRY T. RIDDICK from the Department of Administration as the August 2018 Employee of the Month.
Larry started with Kent County in June 2016 and serves as a Custodian in the Facilities Management Office. His primary duties include recycling collection and complex terrazzo floor maintenance in the Kent County Administrative Complex as well as weekend assignments at the Kent County Recreation Center.
Larry is a dedicated employee who earns high praise from supervisors for his personal commitment to maintain a clean and sanitary environment for visitors and fellow employees. Larry is a dependable employee who can be counted on to complete all assigned tasks in a safe manner and represent Kent County in the most positive way.
According to Facilities Director Dick MacDonald, “The work our custodians do is often underappreciated, but it is extremely important in maintaining a safe environment for everyone working in or using our facilities. Larry comes to work every day with a positive attitude and diligently performs his duties in a manner that generates good will from the public and visitors. He is well deserving of this recognition.”
Congratulations Larry on a job well done!
Kent County Department Heads have selected THOMAS P. WILLIAMS from the Department of Public Safety as the July 2018 Employee of the Month.
Tom has worked for Kent County since July 2009 and serves as a Dispatcher II in the Emergency Communications Division. His primary duties include responding to numerous emergency and non-emergency calls, assessing the critical response required, and then dispatching the proper emergency service.
Supervisors regularly praise him for his positive attitude and willingness to work whenever needed. Tom is EMD/EFD-Q certified and as such is one of four dispatchers responsible for listening to hundreds of 9-1-1 calls for quality assurance purposes. Whenever Tom identifies an issue with protocol compliance, he refers the matter to the dispatcher’s supervisor for remediation.
Tom is active on the mobile command center and recently served as host and tour guide of the technology laden vehicle at Safe Summer Day. In addition, recognizing the importance of having highly experienced dispatchers on-site at the Firefly Festival, Tom volunteered to backfill at the Dispatch Center to cover shifts during the event.
According to Director of Public Safety Chief Colin Faulkner, “Tom exemplifies the qualities of an outstanding dispatcher and employee. He has excellent customer service skills and that is effectively demonstrated on each and every 9-1-1 call he handles. He is well deserving of this honor.”
Congratulations Tom on a job well done!
Kent County Department Heads have selected ROXANNE L. PARSONS from the Department of Community Services as the June 2018 Employee of the Month.
Roxanne has worked for Kent County since June 2015 and now serves as a Clerk at the Recreation Center after previously working as a Custodian in the Facilities Management Division. Her primary duties include assisting customers at the Rec Center service window, answering telephones, providing information about parks & recreation programming, and routine clerical duties.
Roxanne is praised by her supervisors for her superior customer service skills and willingness to help out wherever needed. Her ability to remain focused and handle multiple tasks simultaneously in a very busy work environment is unmatched.
According to Community Services Director Jeremy Sheppard, ““Roxanne has been a positive addition to the Parks and Recreation office. Her customer service skills are excellent and projects a positive image of the County. Roxanne deals with a lot of distraction from her post and handles the day to day business with focus and clarity. Her friendly demeanor and determination to assist all customers makes her a model employee.”
Congratulations Roxanne on a job well done!
Kent County Department Heads have selected WALLACE P. WOOTTEN Jr. from the Department of Public Works as the May 2018 Employee of the Month.
Wally has worked for Kent County since October 2000 and now serves as a Heavy Equipment Operator at the Regional Resource Recovery Facility after previously working as a Maintenance Mechanic and as an Electrician in the Wastewater Facilities Division. His primary duties include loading, delivering, and spreading premium quality biosolids – Kentorganite on local farms using a variety of heavy machinery. He is a highly skilled backhoe operator and over the years has been a key team member in major repair projects at all hours of the night and in difficult weather conditions.
Wally is praised by his supervisors for his keen sense of humor and work ethic. His dedication to the job is demonstrated by his consistent recognition for annual perfect attendance and the amiable relationships he has cultivated with the farming community.
According to Public Works Director Diana Golt, “Wally has a can-do attitude and has earned a reputation for always being ready to accomplish any task assigned. He is a valuable member of the team that can be counted on to give 100% every day and every time.”
Congratulations Wally on a job well done!
Kent County Department Heads have selected DANIEL E. TWARDUS Jr. from the Department of Planning Services as the April 2018 Employee of the Month.
Dan has worked for Kent County since May 2016 and now serves as a Plans Reviewer I after first working as a Building Codes Inspector. His primary duties include reviewing building permit applications, blueprints, and other documents for conformance to County building codes and authorizing the issuance of building permits.
Dan is praised by his supervisors for his ability to utilize his extensive experience as a self-employed contractor to anticipate building design challenges and communicate code compliance issues with homeowners and others in the building trades. He has brought a unique perspective to the job and been instrumental in helping maintain tight deadlines. More importantly, Dan has cultivated positive working relationships with builders and helped County inspectors identify important aspects of the construction process in need of special attention.
According to Planning Services Director Sarah Keifer, “Dan exemplifies the County’s customer service ethos and has brought a positive energy to the County’s plan review process. He is very thorough, but his contracting experience helps him identify with the challenges facing homeowners and the building community. He is able to assist the process by suggesting solutions that meet the code requirements and the construction project’s budget and timetable. He has earned a reputation for being methodical, but fair.”
Congratulations Dan on a job well done!
Kent County Department Heads have selected ANGELA G. WISE from the Department of Finance as the March 2018 Employee of the Month.
Angie has worked for Kent County since July 1995 and serves as an Account Specialist III. Her primary duties include complex bookkeeping tasks such as assuring accurate payment of invoices, verifying compliance with County procurement rules, reconciling bank statements, and maintaining cash disbursement and receipt journals and ledgers.
Angie is praised by her supervisors for her ability to complete multiple tasks in a fast paced working environment. She also excels as a trainer on the accounts payable system for new staff members. More importantly, over the years Angie has cultivated and maintained trusting working relationships with the various County departments, which results in prompt attention of the responsible direct and indirect cost center funding authority.
According to Finance Director Susan Durham, “Angie is an exemplary member of the Finance team and over the years she has mastered the accounting software with respect to accounts payable. She is dependable and has attained a level of initiative and proficiency that requires minimal follow-up by senior staff.”
Congratulations Angie on a job well done!
Kent County Department Heads have selected KATHRYN H. “Kay” KRISS from the Office of the Kent County Register of Wills as the February 2018 Employee of the Month.
Kay has worked for Kent County since March 2015 and serves as a Wills Clerk II. She is responsible for scheduling openings and closings of estates, audits estate accountings and explaining to the public the many different procedures required when a family member passes.
Supervisors describe Kay as very compassionate and caring toward Wills Office customers. Often grieving family members are inconsolable when visiting the office, but Kay has the unique ability to offer comforting words that help them get through the estate process. She is also praised for her willingness to go above and beyond and accommodate the schedules of her coworkers.
According to Register of Wills Harold Brode, “Kay is the kindest person you could ever meet and very deserving of recognition as Employee of the Month. We receive so many comments from constituents about her genuine kindness and caring attitude. She has this wonderful ability to engage with people suffering emotionally over the loss of a loved one and make them feel better.”
Congratulations Kay on a job well done!
Kent County Department Heads have selected MELANIE A. MARINUCCI from the
Department of Public Safety as the January 2018 Employee of the Month.
Melanie started with Kent County in April 2014 and serves as a Paramedic II in the Emergency Medical Services Division. Her primary duties include treating patients using advanced emergency care procedures and insuring the high quality delivery of life support techniques.
Melanie serves as a Shift Mentor and as such assists the Field Training Officers with training of paramedic students by sharing her wisdom and experiences to those learning the profession. Also a mentor, she functions as a role-model encouraging new Kent County paramedics to achieve the highest standards of care and conduct.
Melanie is highly praised by supervisors for her enthusiasm and customer service skills. Her positive attitude embodies our motto of “Serving Kent County with Pride.”
According to Public Safety Director Colin Faulkner, “Melanie, like all our paramedics, is tireless in her commitment to deliver high quality advanced life support. She is devoted to achieving superior patient outcomes and praised by supervisors for her teamwork and willingness to work whenever needed. Melanie is certainly deserving of this honor.”
Congratulations Melanie on a job well done!
Kent County Department Heads have selected ANA ITURRIAGA from the Department of Public Works as the December 2017 Employee of the Month.
Ana started with Kent County in May 2005 and serves as a Custodian in the Facilities Management Division. Her primary duties include cleaning restrooms and offices in the Kent County Administrative Complex as well as at the Kent County Recreation Center.
Ana is a dedicated employee who earns high praise from supervisors for her personal commitment to maintain a clean and sanitary environment for visitors and her fellow employees. She always has a kind word and her pleasant demeanor makes her easily approachable. Ana is a dependable employee who can be counted on to complete all assigned tasks in a timely manner and represent Kent County in the most positive way.
According to Acting Public Works Director Diana Golt, “The work our custodians do is often underappreciated, but it is extremely important in maintaining a healthy environment for everyone working in or using our facilities. Ana diligently performs her duties with a very pleasant attitude that results in numerous positive comments from the public and visitors. She is a joy to be around and her devotion to the County is obvious by the quality of work she performs.”
Congratulations Ana on a job well done!
Kent County Department Heads have selected ELIZABETH A. "Betsy" CAUFIELD from the Department of Planning Services as the November 2017 Employee of the Month.
Betsy started with Kent County in June 2015 and serves as a Planner I in the Planning Division. Her primary duties include review of site plans and subdivision plans for compliance with all ordinances and regulations and good planning principles; researching requests for rezonings, variances and special use permits; assisting the general public in understanding complex planning principles and practices through pre-application meetings; and preparing staff reports.
Betsy has earned high praise from supervisors for her effective design and management of the social media strategy for the Comprehensive Plan. She has been instrumental in developing the Plan, and consistently met aggressive and perhaps intimidating deadlines not just without complaint but with enthusiasm. She has accomplished all of that while also managing the normal day to day activities of Planning.
According to Planning Services Director Sarah Keifer, “While Betsy has been with us only a relatively short time, she has had a substantial impact on our Department. Her GIS and social media work for the Comprehensive Plan are invaluable and her positive attitude is refreshing and very much appreciated. We are all pleased to have her as part of our team.”
Congratulations Betsy on a job well done!
Kent County Employee Council selected and Kent County Levy Court has honored ELIZABETH A. "Betsy" CAUFIELD from the Department of Planning Services as the 2017 Employee of the Year!
Betsy started with Kent County in June 2015 and serves as a Planner I in the Planning Division. Her primary duties include review of site plans and subdivision plans for compliance with all ordinances and regulations and good planning principles; researching requests for rezonings, variances and special use permits; assisting the general public in understanding complex planning principles and practices through pre-application meetings; and preparing staff reports.
Betsy has earned high praise from supervisors for her effective design and management of the social media strategy for the Comprehensive Plan. She has been instrumental in developing the Plan, and consistently met aggressive and perhaps intimidating deadlines not just without complaint but with enthusiasm. She has accomplished all of that while also managing the normal day to day activities of Planning.
According to Planning Services Director Sarah Keifer, “While Betsy has been with us only a relatively short time, she has had a substantial impact on our Department. Her GIS and social media work for the Comprehensive Plan are invaluable and her positive attitude is refreshing and very much appreciated. We are all pleased to have her as part of our team.”
Congratulations Betsy!
Central Delaware Chamber of Commerce
Delaware Economic Development Office
Kent Economic Partnership
Greater Kent Committee
Comprehensive Plan
